At-Home (Virtual) COVID-19 Rapid Antigen Test

Test Eligibility and Fees

• Can the test be performed on children?
• What is the testing fee? What are the payment methods?
• Who is eligible for the At-Home (Virtual) COVID-19 Rapid Antigen Test ?

Ordering & Shipping

• Do you deliver outside of Hong Kong?
• How long does delivery take?
• Where can I buy the At-Home (Virtual) COVID-19 Rapid Antigen Test?

Before Test

• How do I prepare for my appointment?
• Do I need to book the At-Home (Virtual) COVID-19 Rapid Antigen Test in advance?

Report and Result

• How will I receive my report?
• How do I edit my profile?
• Can I use the test report for my destination country?
• Can I request for the test report to be released earlier / at a specific time?
• How do I upload my result?
• When will the results / test report be ready?

Our Policy

• How do I reschedule my appointment?
• Will you share my data to third parties?
• Can I purchase my test directly at your office?
• If I no longer want to do the test, can I ask for a refund?
• What if I am late or missed my appointment?
• What are the available timeslots and how do I check available timeslots?